Independent & Impartial

Our Impartiality Policy

Impartiality is fundamental to the value of certification. International Assessment Bureau is committed to conducting its certification activities objectively, and to identifying and managing anything that could compromise that objectivity.

Decisions kept separate from sales & marketing

Every audit screened for conflicts of interest

Open to any applicant within our scope

Our Commitment

Objective, Evidence-Based Decisions

Certification decisions are based solely on objective evidence of conformity, or nonconformity, obtained during the audit. They are never influenced by commercial, financial or other pressures.

Safeguards

Managing Conflicts of Interest

No consultancy conflicts: we do not offer management system consultancy to organisations we certify, and we do not certify organisations where a conflict of interest exists, including through consultancy relationships, ownership or close personal relationships.

Screened before assignment: auditors and decision-makers are checked for conflicts of interest before being assigned to an engagement.

Independent decision-maker: the decision to certify is always made by someone who was not part of the audit team.

Open Access

Available to Any Eligible Applicant

Our certification services are accessible to any applicant within our declared scope of activity, regardless of size, sector or membership of any association or group, and are not conditional on membership of any body.

Ongoing Oversight

Monitoring Impartiality

Risks to impartiality are reviewed on an ongoing basis as part of our management system, and any identified risk is addressed through appropriate safeguards. Anyone, internal or external, can raise a concern about impartiality through our Appeal and Complaints procedure.

Have a Question About Our Impartiality Safeguards?

We're happy to talk through how we manage conflicts of interest and protect certification decisions.