Independent UK Certification Body

Training Quality Guidance

ISO 10015:2004 is an international standard that guides organisations on ensuring the quality of the training programmes they deliver. It can apply to any organisation regardless of size, location or type of work. It is a guidance document rather than a standalone certifiable standard, so International Assessment Bureau helps you apply its principles within a certified quality management system such as ISO 9001.

UK-based certification body
Applies to organisations of any size or sector
Clear, fixed-fee quotes
The Standard

What ISO 10015:2004 Covers

Training Process Guidance

Guidance on developing and delivering training programmes that improve employee competence and performance.

Any Organisation

Applicable regardless of size, location or type of work, for training related to quality management or other skills.

Works Alongside ISO 9001

Used by ISO 9001-certified organisations as supplementary guidance for training and competence requirements.

Guidance, Not Standalone Certification

ISO 10015 itself is not typically subject to certification - it is best-practice guidance applied within a certified system.

Why It Matters

What ISO 10015:2004 Does For Your Organisation

Improves training effectiveness: stronger processes for developing and delivering training programmes.
Builds employee competence: helps employees develop the skills and competence their roles need.
Strengthens your QMS: supplements an existing ISO 9001 certified quality management system.
Improves organisational performance: better-trained staff support better quality outcomes overall.
Keeps training current: we assess your organisation against the latest published guidance.
How It Works

Our Certification Process at a Glance

1

Application & Quote

Tell us about your organisation and scope. We provide a clear, fixed quote.

2

Payment & Invoice

Once you accept the quote, we issue an invoice and confirm your agreement before scheduling the assessment.

3

Stage 1, Stage 2 & Surveillance Audits

Assessment of how ISO 10015 training guidance has been incorporated into your management system, followed by ongoing surveillance audits.

4

Certification Decision

An independent technical review confirms the assessment outcome.

5

Certificate & Surveillance

Where incorporated into a certified management system such as ISO 9001, this is reflected on your certificate, with ongoing surveillance audits to maintain it.

See our full certification process for more detail on each stage.

Background

About ISO 10015:2004

International Assessment Bureau is an independent certification body based in the UK. ISO 10015:2004 is an international standard that guides organisations on ensuring the quality of the training programmes implemented within them, and can apply to any organisation regardless of its size, location or type of work.

ISO 10015 is a guidance document and is not itself subject to certification or registration; many organisations that hold ISO 9001 certification use it as supplementary guidance for their training and competence processes. If you would like help assessing your training processes against ISO 10015:2004 guidance alongside your existing certification, get in touch with our team.

Ready to Strengthen Your Training Quality?

Tell us about your organisation and we'll come back with a clear, no-obligation quote.