You submit an application describing your organisation, sites, activities and the scope of certification you are seeking, which we use to prepare a quotation and an estimated audit duration. After an application review, your organisation goes through a Stage 1 (documentation and readiness) audit and a Stage 2 (implementation and effectiveness) audit before a certification decision is made. See our full Certification Process for every step, or request a quote to get started.
Our certification decisions are made by competent, impartial assessment teams kept separate from our sales and marketing functions. We currently certify independently of national accreditation schemes, so our certificates do not carry a national accreditation body mark. See our Accreditation page for more detail, and check your customer's or regulator's requirements if a nationally accredited certificate is specifically required.
Use our Certificate Checker and enter the certificate number exactly as it appears on the certificate. It will show you the company name, certification standard, scope, issue and expiry dates, and whether the certificate is currently valid, expired, suspended or withdrawn.
Surveillance audits are carried out, typically annually, to confirm continued conformity with the standard, and a full reassessment is carried out before the end of each three-year certification cycle to renew your certificate. Holding certification also carries ongoing obligations – see Condition for Certification for the full list, including keeping your management system current, notifying us of significant changes, and allowing scheduled audits.
Yes, once certified you may use our certification mark on stationery, marketing material, your website and vehicles, provided it's reproduced accurately and only for the standard and scope actually covered by your current, valid certificate. The mark must never be used in a way that implies a specific product, process or service is certified, rather than your management system. Full detail is on our Use of Logo page.
Appeals and complaints should be submitted in writing, with as much supporting detail as possible, through our Contact Us page or by email. Every appeal or complaint is investigated by personnel who were not involved in the original audit or decision, and is handled fairly, confidentially and without any adverse consequence for the person raising it. See our Appeal and Complaints page for the full procedure.
We offer certification across a wide range of ISO and other management system standards, including ISO 9001, ISO 14001, ISO 45001, ISO 27001 and many more – see the Services and Complaince menus above for the full list, or get in touch if you're not sure which standard applies to your organisation.
You can reach us by phone, email or our contact form on the Contact Us page, or request a formal quotation on the Get a Quote page.